Update on COVID – 19
Hotel Connections has instituted several measures in response to the outbreak of COVID-19 to ensure the health and safety of our staff, in addition to maintaining business as usual for our clients. We are well prepared to initiate a remote work contingency plan, and our entire staff is currently working from home in accordance with government recommendations.
One benefit we have from being located in Florida, where we experience disruptions in business from hurricanes, is that we are often forced to work from home or in one of our other 4 offices. We made a business decision 2 years ago to move all of our applications and phone systems to the cloud in order to seamlessly change our operations and working locations without any cut over. Therefore in the case that we are forced to activate our BCP, we simply ask our HC family members to take home their laptops and continue to work as normal.
Our entire team remains fully engaged with our clients, and our applications remain online and 100% available. We are working closely with hotel and transportation vendors to monitor service changes and will continue to communicate all hotel updates with clients on an ongoing basis.
Our main priority is to continue to provide 24x7x365 support for our global network of clients and their operations through these times of uncertainty. As such, we extend our full expertise, insight, and technology to the entire aviation community world-wide.