Mike Appleton to lead Airline division of FLEETCOR as President

  The airline division of FLEETCOR, including Hotel Connections, the world’s leading provider of technology and services for crew logistics management, and Travelliance, a leader in airline lodging programs, is excited to announce centralized leadership under newly appointed President, Mike Appleton. Mike Appleton, previously president and CEO of Hotel Connections, will lead the airline division…

Hawaiian Airlines Names Hotel Connections Its CLM Solution Provider

MIAMI, FL OCTOBER 18, 2019 – Following a rigorous global RFP process, Hawaiian Airlines (HA) has chosen to partner with Hotel Connections, the global leader in crew logistics management technology. The partnership with Hotel Connections makes strategic sense for Hawaiian, given the company’s extensive network throughout Asia, and marks an important vote of confidence for the…

Enabling A Proactive Customer Service Mindset

Learn how Hotel Connections uses Artificial Intelligence (AI) to process IROP reservations in real time with industry leading business intelligence. Through intelligent booking applications, agents are given full visibility into market conditions and room demand to make data-driven decisions through  a virtual and agent monitored quality control queue. The HC suite of intelligent applications provide continually automated handling of real-time changes including…