The global leader in Crew Accommodations Management

Participate with industry peers and experts in revolutionizing cost savings opportunities.

Contact us for more information »

Your Choice: End-to-End Turn-Key Solutions or Targeted Business Support

We understand the different needs of different clients, whether it's auto- blocking thousands of rooms a week for a scheduled carrier, handling the dynamic room requirements of charter operations, or focusing on last minute, fast-moving bookings for private aviation clients. The availability, type and price of rooms for distressed passenger situations varies dramatically, and we want to be sure you get value for your expense and service for your customers.

Our mission is to understand your needs and tailor the products and service we deliver to your specification.

Our robust RFP process ensures targeted sourcing to drive the greatest value at the most relevant properties: we seek the "Best-Fit" and "Best Terms" combination.

We maintain a comprehensive, dynamic hotel database rich in searchable detail, including, property information, neighborhood information,  features, amenities, management, security, upgrades and locale data to enable us quickly identify the best-fit properties that meet your needs. We also closely monitor rate changes and maintain a database of historical rates.

We then negotiate the best rate and terms according to the market conditions that exist, the forecast that is expected based on a myriad of economic supply and demand factors, and the specifications you provide.

Our Schedule Load application manages regular and irregular crew schedules to enable monthly hotel planning and hourly updates to plan. Using both one-way and two-way interfaces, we ensure that no crew-member goes unaccounted for.

Our Room Block application enables bulk booking for scheduled crews, and individual booking for IROP crew members, business travel, distressed crews and delayed passenger handling.

Our fully customizable invoicing and invoicing tool will help you manage all of your lodging contracts for compliance, discrepancies, invoicing and reconciliation.

Our reporting tool aggregates data across our solutions suite including issues tracking and resolutions, employee satisfaction rates to help you with annual forecasting and market planning.

Contact us to inquire about Accommodations Management solutions for your firm »

Accommodations Management for
Airline Crew

  • Dedicated Account Management
  • Consulting Support
  • Expert Procurement
  • 24x7 Customer Service
  • Reporting & Analysis
  • Business and Leisure Travel Services

Learn more about our solutions for Airline Crew Accommodations »

Accommodations Management for
Private Aviation

  • Customizable Reservations Interface
  • Streamlined Booking Process
  • Discounted, client specific contracted rates
  • 24x7 Customer Service
  • Dedicated Account Management
  • Reporting & Analysis
  • Business and Leisure Travel Services

Learn more about our solutions for Private Aviation »

Accommodations Management for
Distressed Passengers

  • Centralized Condition Monitoring
  • Proactive Room Blocks
  • Local Market Support
  • 24/7 Customer Service
  • Negotiated Rates
  • Emergency Response
  • Billing and Settlement

Learn more about our solutions for Distressed Passenger Accommodations »

Accommodations Management for
Business Travel

  • Customizable Reservations Interface
  • Streamlined Booking Process
  • Discounted, client specific contracted rates
  • Access to Proprietary Rates
  • 24x7 Customer Service
  • Dedicated Account Management
  • Reporting & Analysis

Learn more about our solutions for Business Travel »

Accommodations Management for
Cruise Staff

  • Discounted, client specific contracted rates
  • 24x7 Customer Service
  • Dedicated Account Management
  • Reporting & Analysis
  • Business and Leisure Travel Services

Learn more about our solutions for Cruise Staff Accommodations »


Corporate Headquarters: 480 Washington Boulevard, 24 Floor • Jersey City, NJ 07310 • tel +1 201.830.2800 • fax +1 201.539.2581

info@hotelconnections.com