The global leader in Crew Accommodations Management

Participate with industry peers and experts in revolutionizing cost savings opportunities.

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Products & Services that drive value and efficiency

Hotel Connections offers an integrated set of client solutions that can be used as an end-to-end turn-key solution or as individual products and services. They include schedule and room planning, billing and reconciliation, customized booking interfaces for crew booking, business travel booking, distressed passenger booking, private aviation and more. In addition, we offer services and applications specifically for crew members to improve the quality of their travel experience on the road.

Core Applications

Travel Management System (TMS)

Our proprietary hotel database is integrated with a best-in-class CRM system which delivers the ability to search, bid, data mine, manage and report all procurement activity related to your program on a global basis.

Scheduler Applications

Our schedule program supports crew room planning using both one and two-way interfaces. Through our proprietary business rule engine, we apply each client’s business rules (check-in, check-out, duration, etc.) to the hotel room blocking process to ensure that inventory is accurately blocked and rooms are accurately billed.

Customer Billing Module (CBM 2.0)

The newest generation of our billing system features a host of features and benefits designed to drive prompt accurate reconciliation, enable dynamic adjustment capabilities and an ad hoc reporting package.

RezConnections

Whether you are booking hotel accommodations for crew, corporate or leisure travel, our proprietary hotel booking engine gives you an intuitive tool to book hotel rooms with speed and accuracy. In addition to your contracted crew rates and Hotel Connections contracted rates, RezConnections interfaces with Sabre GDS providing an even more generous selection. We also offer white-label versions that are skinned to your specification, ideal for private aviation and FBOs.

Crew Information System (CIS)

Ensuring crew safety and satisfaction is our priority. With CIS, crew can research property amenities prior to arrival, and report on their experience during or after their stay. Issues are escalated for immediate resolution with feedback reported back to crew. This web-based system, soon to be on a mobile app, allows our account management team to follow up with hotel properties and transportation agencies to ensure they are providing superior service to our customers.

Contact us today to inquire about solutions for your firm.

Hotel Connections
Value Stream

Corporate Headquarters: 480 Washington Boulevard, 24 Floor • Jersey City, NJ 07310 • tel +1 201.830.2800 • fax +1 201.539.2581

info@hotelconnections.com