Caring for Your Crew and Your Budget.
Our commercial aviation division handles crew accommodations for over thirty global carriers who overnight in virtually every region in the world. Our sourcing and procurement expertise has enabled us to exert leverage and buying power to deliver airlines the best available rates and value in the market.
Our job is to ensure your crew gets good rest and your procurement team gets great value. We understand the factors that drive value, and have invested heavily in people, process and technology to ensure we are always the leaders in delivering value. Our features and benefits include:
- Dedicated Account Management to oversee your account on a global basis and provide you with a single point of contact for all of your hotel and transportation sourcing needs, whether for on-going Contract Management, Distressed Passenger Handling, Emergency Response, Business Travel or Special Projects.
- Consulting Support by our team of business analysts who conduct market research, benchmarking studies and custom analysis for clients
- Expert Procurement by qualified staff with years of experience in sourcing and negotiations. In 2012 all leadership staff will hold CIPS Certification (Chartered Institute of Purchasing & Supply Chain Management) to ensure client receive the best value consistent with purchasing and supply chain management best practices
- 24x7 Customer Service with multi-lingual staff: English, Spanish, French and Arabic.
- Reporting & Analysis on all activity by market, time period, transaction and in aggregate
- Business and Leisure Travel Services as a value added service
Our robust RFP process ensures aggressive but responsible lodging procurement
Hotel Connections prides itself on maintaining the most complete, robust lodging database in the industry. Starting with customer quality surveys, live site visits to our automated mass RFP process, Hotel Connections is the expert in each of our locations. We understand pricing, demand trending and quality at all of our hotel partners.
Our Schedule Loader tool automatically manages your regular schedule and airline driven updates. Our Reservation platform manages inventory holds and changes for both crew and diverted passengers.
Our fully customizable invoicing and invoicing tool will help you manage all of your lodging contracts for compliance, discrepancies and invoicing.
Our reporting tool aggregates data across our solutions suite including issues tracking and resolutions, employee satisfaction rates to help you with annual forecasting and market planning.
Contact us to inquire about Airline Crew Accommodations solutions for your firm »
Hotel Connections
Value Stream
